Ready to Ride?

SWNT's services are open to all members of Shelburne County. We offer transportation both inside and outside of the County. We will do our best to accomodate all requests according to bus and volunteer availability, though priority will be placed on providing access to medical appointments and essential services. Financial help (reducing fares up to 100%!) may be available - apply online for subsidy!

Here’s how it works:
  1. Call (902-637-2572, or toll free 844-637-2572) or email our office (info@souwestnovatransit.ca) in advance (at least 1 full business day --- our dispatcher is on duty weekdays between 10 a.m. and 12 noon. The sooner you request a trip, the more time we have to accommodate!) and leave a message about the trip you want to take. Be sure to include this information in your message:
    • Your name and phone number
    • Your civic address
    • Where you would like to go
    • The date and time you need to be there
    • Any other important details about the trip
    • Whether or not you require wheelchair accessibility or have other physical barriers we should be aware of
  2. A staff member will call or email you back within 1 business day (whenever possible) to let you know if a ride is available, and to make arrangements. At that time you will also be informed of the COST of the trip (click here to view our current fares).
  3. On the day of your trip, you will be picked up AT YOUR DOOR by our fleet bus, van or car, or a volunteer driver using their own vehicle, and taken to your destination. Then you will be brought back to your door again when your trip is complete!
It’s as simple as that!