RATES IN EFFECT AS OF JULY 1, 2014

PER KILOMETRE RATES – VOLUNTEER AND FLEET CAR:
  • Up to 40 km: 50 cents/km per passenger
  • Over 40 km: 50 cents/km for one passenger; 30 cents/km for multiple passengers
Fares will be rounded to the closest $5. As always, one-way trips with single passengers will be charged as round trips because the cost to us is the same, however we will do our best to combine passengers whenever schedules allow. ATTENDANTS ALWAYS RIDE FREE!

September 9, 2015 UPDATE: Round trips from the town of Shelburne to Roseway hospital will be charged at the rate of $10 ($5 each way) to make fares comparable to local taxi services, and to help cover parking costs. Some exceptions apply - talk to the dispatcher to learn more!



WAIT TIMES – VOLUNTEER AND FLEET CAR:
In order to protect the time of our volunteer drivers and maintain our daily schedules, we have added some policies around wait times. As always, ALL stops must be arranged at the time of booking with the dispatcher; our drivers are asked not to authorize extra stops without instruction from the dispatcher.

Medical trips: We know that it is hard to judge how long a medical appointment will take, so there is no time limit for medical trips. After your appointment, you can also add a related errand (like picking up a prescription) for up to 15 minutes at no extra charge. Additional errands can be added at a charge of $5 per 15 minutes. As above, these need to be arranged at the time of booking.

Errands trips: We are happy to provide one hour for errands trips from the time of your first stop to departure from your final stop. There will be a charge of $5 per each additional 15 minutes.



BUS RATES:

Shopping shuttles: Our shopping shuttle fare remains $10. If you would like to see a regular shopping shuttle added to your area, let us know! If the ridership is there, we will do our best to make it happen!

Accessible travel: Our kilometre rates are the same as for our volunteer/fleet car program, with a wait time charge of $15/hour.

Charter: For organized community-based groups wishing to charter the bus, please contact us for rate structure and a quote!


 

FINANCIAL HELP AVAILABLE!

Our rates reflect a break-even cost to help keep us sustainable, but we understand that because of the distances our residents need to travel to even local destinations the rate changes may pose a difficulty for many of our riders who are paying out-of-pocket. We have fare subsidies available to keep our services affordable for those that need them most - click here to learn about our T.A.B. system! We are also able to direct bill the Department of Community Services, and can connect riders with funding programs that can help with transportation to essential travel!

Don't let concerns about cost keep you from contacting us! Let us work with you to help get you where you need to go!